We Have a new Booking Policy designed to protect not only our business’ bottom line and in turn, our affordability, but also to keep things fair for all clients.
No-shows and last minute cancellations enormously disadvantage our business. They also mean that other clients cannot book those time slots with us. We employ the very best therapists and we invest a great deal in further educating them.
We therefore hope that you will appreciate the introduction of our new Booking Policy.
A $50 deposit is required to secure all bookings
We understand that sometimes you may need to change your booking. We kindly request 24 hours notice so that we can offer that time slot to another client. By providing that notice, your deposit will be held for your next booking, or refunded. If you don’t provide us with 24 hours notice or you fail to turn up for your appointment, your deposit will be forfeited.
You may however, send a friend or family member in your place.
We cannot accept messages left on Sundays, Mondays or public holidays as sufficient notice, as we will not have enough time to try to rebook the time allocated to you. (Appointments scheduled for Tuesday have until 12pm Saturday to reschedule to avoid forfeiting booking fee). The Booking Policy will take effect as of 06.03.2018
For EXISTING CLIENTS and immediately for all NEW Clients
Thank you for understanding.
We use Belmacil Tints, superior tints for professionals only.
Belmacil’s unique swiss formulations give more colour, depth and longer lasting results and are a preferred brand for tinting lashes and brows. Our highly trained therapists will ensure a relaxing and gentle experience.